Med+Proctor provides a secure online service for submitting and reviewing immunization and health records for schools and workplaces. The platform helps users upload required documents, track review status, and respond to document issues such as missing dates, incomplete forms, illegible files, or missing identification.
Customers can submit paper or digital records through their Med+Proctor account and may be asked to resubmit documents if they do not meet the institution’s requirements. The service is designed to support compliance with school or workplace health requirements and to help users understand what records are needed.
Support is available through chat, email, and a contact form. The help center also includes detailed FAQs for common account, upload, and review questions. Med+Proctor does not provide phone support for discussing health records.
If a document is rejected or referred back to the institution, users are directed to correct the issue and resubmit the required information. The help center also explains how to transfer records to a partner MedProctor school and provides guidance for common immunization documentation questions.